Privacy policy

Revised: January 01, 2023

Cloudfoodie.shop and its subsidiaries (collectively, “Cloud-foodie.com”) offer a wide variety of frozen food products through our iconic brand. We recognize that those who visit our websites are concerned about how the personal information they provide online is maintained and used by Cloudfoodie.shop. To address these concerns, this policy describes our online information practices and the choices that you can make about the collection and use of your information.

From time to time, we may change our privacy policies. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes to this Privacy Policy, we may provide you with additional notice (such as by adding a statement to our site or sending you a notification, or providing you other notice to the extent required by law). Please check our sites periodically for updates and to stay informed about our information practices and the choices available to you.

We collect information from and about you.

The information we collect from you varies depending on how you use our sites and the products and services offered on our sites. The types of personal information you may provide us or that we collect about you include:

Contact information. For example, we might collect your name, postal address, e-mail address, or telephone number. If you purchase products through our sites, we will collect your billing address if it is different than your postal address, and if you send products to someone other than yourself, we collect the recipient’s name and address that you provide us.

Payment Information. If you purchase products through our sites, we do not store or maintain your payment information. We engage a third-party payment processor and payment gateway provider to securely process and handle your payment information.

Information you submit or post. We collect the information you submit or post in a public space on our sites. This might include information you provide when you initiate inquiries to Cloudfoodie.shop, write a review of a cloudfoodie product on our website, or search for information relating to a cloudfoodie product, like a recipe. You may also choose to provide us with your language preference.

Demographic information. We may collect information like your gender and age.

Other information. We collect information about your devices, such as device-specific identifiers, IP address, browser type, and version, operating system type and version, mobile network information, and device settings. We might look at what site you came from, or what site you visit when you leave us, what links you click on, or what pages you view.

We collect information in different ways.

We collect information directly from you. For example, if you purchase a product, sign up for a newsletter, or enter a promotion. We also collect information if you fill out an online survey.

We collect information from you automatically. We use tracking tools like browser cookies, web beacons, and other similar technologies to help personalize, improve, and provide our services, including allowing you to be recognized as the same user across one or more browsing sessions, and across one or more sites. To control these tools, read the “choices” section below.

We collect information about you from third parties. For example, our business partners may give us information about you. Social media platforms may also give us information about you. We may also get information from other sources, such as public databases, data aggregators or other commercially available sources.

We use information as disclosed and described here.

We use the information to provide the sites and our services. We use the information we collect and receive to provide you with the products, services, or information that you request; to provide you with information about the sites or required notices; and to customize your experience when using the sites, among other things.

We use the information to respond to your requests or questions. For example, we might use your information to respond to your customer feedback. We may also use your information to notify you if you win a contest or sweepstakes. We might also send you emails or newsletters you request. We may use your friend’s email address if you send a friend an email through our site.

We use the information to improve our products and services. We may use your information to make our website and products better. We might use your information to track your behavior across multiple platforms or devices. We might use your information to customize your experience with us. We also might use the content you post or share to get you to engage with us. We may combine the information we get from you with information about you we get from third parties.

We use the information for security purposes. We may use the information to protect our company, our customers, our sites, and others.

We use the information for marketing purposes. For example, we might send you information about new products and special offers. We might tell you about new features or updates. If you register with us, we’ll enroll you in our email newsletter. To learn more about your choices for these communications, read the choices section below.

We use the information to communicate with you about your account or our relationship. We may contact you about your transactions, products your purchased, account, or feedback. We might also contact you about this Policy or our website Terms and Conditions.

We use the information to talk to parents or guardians to get permission. We may use contact information to get permission from parents or guardians for children who want to use our site.

We use the information pursuant to your consent or direction. We will use your information where you consent to certain uses or direct us to use it in certain ways.

We use information as otherwise permitted by law.

We may share your information.

We will share information within the cloudfoodie family of companies. This also includes future subsidiaries or affiliates.

We will share information with third parties who perform services on our behalf. For example, we share information with vendors who send emails to us. We may also share information with service providers that operate or host our sites, provide data storage, or administer activities on our behalf, such as promotion administration. In addition, we share your information with third parties who help us operate our business including those that process payments on our behalf and manage our payment gateway. These parties are bound to handle your information securely and only process the information they need to perform the services we request.

We use Google Analytics to collect information about the use of the sites. Google Analytics provides information about how many users visit our sites, when they may visit, and how they navigate the sites once they are on them. We may also use other Google Analytics tools, such a Demographics and Interest Reporting, which enables us to learn more about the characteristics and interests of the users who visit our sites. For information about how Google uses the information, see Terms of Service and the Google Privacy Policy. You can opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

We may share information with Ad Networks. We may have relationships with third-party service providers known as Ad Networks to serve ads on our behalf across the internet. Using tracking tools like browser cookies and web beacons, Ad Networks collect anonymous information about your visits to our sites and other websites in order to deliver advertisements that may be of particular interest to you. To control these tools, read the “choices” section below.

We may share information with promotional partners. From time to time we may enter into a special relationship with another company that is not owned by or affiliated with cloudfoodie for joint promotions. We may share information with these promotional partners (and their service providers) as necessary to conduct the promotion. We will not share information with our promotional partners for any other purpose unless we first get your consent to such sharing.

We will share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may share information if a government agency or investigatory body requests it. We might share information when we are investigating potential fraud. This might include fraud we think has happened during sweepstakes or promotions.

We may share information with any successor to all or part of our business. For example, if we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the unlikely event of bankruptcy, a business reorganization, or similar event, we may transfer your information as part of such transaction.

We may share information that is posted on public forums or reviews. Any information, such as reviews, that you may disclose on our sites, in blogs, on message boards, or on other public areas on our sites, becomes public information. Please exercise caution when disclosing personal information in these public areas. Cloudfoodie cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law or your personal privacy and safety, and is not responsible for the results of such postings.

We may share information for other reasons we may describe to you at the point of collection or prior to such sharing or with your consent or pursuant to your direction. We may share information that is not reasonably identified with you for any purpose.

You have certain choices about sharing and marketing practices.

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails, follow the instructions in any promotional message you get from us. Even if you opt-out of getting marketing messages, we will still send you messages about your questions or necessary information about your account.

You can control cookies and tracking tools. To learn how to manage how we and our vendors use cookies and other tracking tools, and for information about our ads, please click here.

If you opt out of tracking or turn off cookies, you may still see our ads on other websites. This includes social media platforms. You can visit social media platform sites where you are a member and other third-party sites to explore opt-out options they may provide for targeted advertising. To learn more about your choices for behavioral ads and tracking,

Feel free to contact us if you have more questions.

If you have any questions about this Privacy Policy, please email us at INFO@CLOUD-FOODIE.COM